• Code repositories. I don't care what we're using, SVN, GIT, Team whatever. It is peripheral to my job, just tell me what to use.

    EMail clients too.

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    When you encounter a problem, if the solution isn't readily evident go back to the start and check your assumptions.
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    It’s unpleasantly like being drunk.
    What’s so unpleasant about being drunk?
    You ask a glass of water. -- Douglas Adams