Error during backup (Operating system error 1003) with Tivoli Data Protection

  • Hi,

    Our SQL Server instance have 5 databases.

    The backup use Tivoli Data Protection to store backup directly to tape.

    The backup job work fine for 4 of these databases

    For the other database, we have these errors during the backup:

    Error: 18210, Severity: 16, State: 1.

    BackupIoRequest::ReportIoError: write failure on backup device 'TDPSQL-00000DC0-0000'. Operating system error 1003(failed to retrieve text for this error. Reason: 1815).

    Error: 3041, Severity: 16, State: 1.

    BACKUP failed to complete the command BACKUP DATABASE ourdb. Check the backup application log for detailed messages.

    Error: 18210, Severity: 16, State: 1.

    BackupVirtualDeviceFile::RequestDurableMedia: Flush failure on backup device 'TDPSQL-00000DC0-0000'. Operating system error 995(failed to retrieve text for this error. Reason: 1815).

    any ideas ?

    regards,

    cygne17

  • I would start here:

    Check the backup application log for detailed messages.

    Jared
    CE - Microsoft

  • Hi

    in the backup software log, I have these errors:

    Backup of ourdb failed.

    ACO5407E The SQL server aborted the operation.

    ACO0151E Errors occurred while processing the request..

    regards,

  • Hmm... The write failure may indicate a space issue? Do you have enough space on the backup media?

    Jared
    CE - Microsoft

  • Hi,

    We run dbcc checkdb and the result have no error.

    We are able to do native backup on disk.

    We finally resolve the problem. The Tivoli Data Protection 5.5.5 have a bug.

    We fixed with this:

    http://www-01.ibm.com/support/docview.wss?uid=swg1IC74828

    Thanks all for your help !

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